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eWP - School of Business working papers


Author:Hilkka Merisalo-Rantanen
Title:Integrating user feedback management, information system and new service development : case E-banking service
Series:Working papers / Aalto-yliopiston kauppakorkeakoulu
Series no:W-480
Year:2010
Electronic working paper: » working paper in pdf-format 
Indexterms:banks
e-business
information systems
palvelut
pankit
service
tietojärjestelmät
 

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