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eWP - School of Business working papers


Author:Markku  Tinnilä, Ari P. J.  Vepsäläinen
Title:A model for strategic repositioning of service processes
Series:Working papers . Helsingin kauppakorkeakoulu
Series no:W-91
Year:1994
Bibid:585014
Indexterms:Palvelut
Service
 

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