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| id: 92 | |
| Authors: | Järvinen, Raija Uuspelto, Juha. |
| Title: | Uhkaavatko asiakkaat? : kaupan henkilökunnan näkemyksiä turvallisuusuhkista |
| Series: | Helsingin kauppakorkeakoulun julkaisuja. B, ISSN 0356-889X; 111 |
| Year: | 2009 Language: fin |
| Electronic publication: | » document b111.pdf 
size: 939 KB [960621]
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| Index terms: | asiakaspalvelu; customer relationship management; myymälät; retail trade; risk management; riskienhallinta; security; shops; turvallisuus; vähittäiskauppa |
| Bibid: | 572921 |
| Published: | [Helsinki] : Helsingin kauppakorkeakoulu, 2009. |
| Material: | 77 s. |
| ISBN: | 978-952-488-379-5 |